At Tonfro, accessible through https://tonfro.net/, we respect your privacy and are committed to protecting the personal information you provide while using our website and shopping with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
Personal Information
- Full name
- Email address
- Billing and shipping address
- Account login information
- Order and purchase details
Payment Information
When you make a purchase, payment information may be processed through third-party payment providers. Tonfro does not directly store sensitive payment information such as card numbers, CVV numbers, UPI PINs, or banking passwords unless specifically required and permitted by the applicable payment service.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Products viewed
- Date and time of visits
- Website usage and interaction information
- Cookies and similar technologies
2. How We Use Your Information
We may use the information collected to:
- Process and fulfill your orders
- Process payments through our payment partners
- Deliver purchased products to your provided address
- Manage your account
- Provide order-related updates
- Respond to your questions and support requests
- Improve our website, products, and services
- Understand website usage and customer preferences
- Prevent fraudulent or unauthorized activities
- Maintain the security of our website
- Comply with applicable laws and legal requirements
3. Cookies
Tonfro may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Keep products in your shopping cart
- Remember your preferences
- Maintain login sessions
- Understand how visitors use our website
- Improve website performance
- Provide relevant content and functionality
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting providers
- Website analytics and security services
- Email and communication service providers
- Technical and IT service providers
These service providers may access information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.
5. Order and Delivery Information
To process and deliver your orders, we may need to provide relevant information such as your name, email address, shipping address, order details, and other information required by our delivery or fulfillment partners.
We only share information that is reasonably necessary to complete the order or provide the requested service.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external websites.
Tonfro is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
8. Marketing Communications
If you voluntarily subscribe to our promotional communications, we may use your email address to send information about:
- New collections
- Products
- Offers and promotions
- Discounts
- Website updates
You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the email or by contacting us.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill orders
- Maintain account and transaction records
- Provide customer support
- Prevent fraud and misuse
- Meet accounting, tax, legal, and regulatory requirements
- Resolve disputes
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Opt out of promotional communications
- Ask questions about how your information is being processed
To exercise any applicable privacy rights, you can contact us using the email address provided below.
11. Children’s Privacy
Tonfro’s website is not intended for children who are unable to legally enter into transactions under applicable law.
We do not knowingly collect personal information from children for the purpose of creating accounts or processing purchases without appropriate authorization.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
Any updated Privacy Policy will be published on this page with a revised Effective Date.
We encourage you to review this page periodically for the latest information about our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Tonfro
Website: https://tonfro.net/
Email: info@tonfro.net